Create an Irreversible Delivery Culture

These three elements apply change management techniques to delivery: building the capacity of staff, communicating effectively with stakeholders and getting key relationships right. This isn’t the “last step” of five, but something you do continuously throughout the process of delivery – a way of changing institutional culture so that your reforms become irreversible.

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5A. Capacity building toolkit overview
5A.A1. Leadership competency framework rubric (K-12)
5A.A2. Leadership competency framework rubric (higher ed)
5A.B. Defining the desired change in capacity
5A.C. Activity plan template
5A.D. Key principles of workshop design
5A.E. Key principles of effective facilitation
5A.F. Identifying practice and reflection opportunities
5A.G. Model for feedback and coaching
5A.H. Adjusting structure and environment to support capacity building
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5B. Communications toolkit overview
5B.A. Stakeholder mapping
5B.B. Identifying stakeholder objectives and success measures
5B.C. Message crafting
5B.D. Communications planning
kit_5

View Kit Resources

5A. Capacity building toolkit overview
5A.A1. Leadership competency framework rubric (K-12)
5A.A2. Leadership competency framework rubric (higher ed)
5A.B. Defining the desired change in capacity
5A.C. Activity plan template
5A.D. Key principles of workshop design
5A.E. Key principles of effective facilitation
5A.F. Identifying practice and reflection opportunities
5A.G. Model for feedback and coaching
5A.H. Adjusting structure and environment to support capacity building